Weekly Schedule with 1 Person Exception

#1

I’m creating a schedule with all users working a weekly rotation, with the exception of 1 User who requires weekends off. Can’t seem to add the exception without having that 1 user work back to back weeks. What is the best way to setup this type of an exception?

#2

Hi David,

Thanks for your question.

Schedules are best configured by establishing a repeatable pattern. However, we understand that is not always possible. To better understand if this is possible, I would need to gather a bit of information on your use case:

How many total users do you have?

What do you want to happen on the weekends where the M-F user can’t work? Do you want someone to fill in just for the two days? Do you want the next person up in the rotation to work 2 extra days (9 in a row)?

If you’d like, it may be helpful to create a support ticket where we can gather a better understanding of what you have done so far to see if we can make this work.

Shoot us a message at support@pagerduty.com and we can discuss in greater detail!

Best,

Ryan Viera
Technical Support Specialist

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